Privacy Policy

At Dubai Matchmaker, your privacy is of paramount priority, so that you enjoy the whole experience and find your perfect Match. We are committed to protecting your personal information and being transparent about how we process your data.

This Privacy Policy applies to all activities in which you engage, and data gathered, on the website (the “Site”) but does not apply to any other website or offline point of contact between Dubai Matchmaker, or any other company. Each time you visit the Site or provide us with information, by doing so you are accepting our privacy practices.

We advise you to check the privacy policies of our website before providing any data.

We appreciate your trust in us when you disclose your personal information.

This privacy policy (“Privacy Policy“) is used to inform digital visitors regarding our policies applicable to the collection, use, and disclosure of personally identifiable information (“Personal Data”).


Please carefully read our Privacy Policy to understand how we collect and use Personal Data. 

Privacy Policy Purpose

Dubai Matchmaker attaches importance to the protection of the data of its clients and users of its Services (hereafter “you”, “your”), and wishes to inform you through this Privacy Policy, how it treats, collects, uses, and protects Your Data as part of our business. This policy also applies to personal data collected without request (e.g., cookies and information provided voluntarily through the Services (please see definition above)

Information Collection & Use

You choose to give us certain information when using our services. In order to provide you with high-quality services and offer you the best options regarding your ideal Match, we may collect your “personal information”:

  • First Name;
  • Last Name;
  • Date of Birth;
  • Gender;
  • Academic Background;
  • Occupation;
  • Annual Income;
  • Marital Status;
  • Whether you have children;
  • Body Measurements;
  • Contact information (email address and telephone numbers);
  • A personal photograph;
  • Demographic Information such as postcode, dating preferences, religion, ethnicity, and interests;
  • Information that helps us connect you with your ideal Match, including but not limited to preferences in a partner, lifestyle, values, career, and other personal information disclosed to us;

You will have to provide a short description of yourself, including where you grew up, what you studied in school, and your interests. This description will be used as a reasonable Bio presentation to potential Matches.

All of our users must be strictly at least 18 years old.

The Personal Data we obtain through the use of our Services generally falls into 3 categories: (A) information you voluntarily give us about yourself; (B) information that is automatically collected as you use our Services; and (C) information we obtain from other sources.

Log Data

Whenever you use our Service, we may also collect data and information (including through third-party products and services) on your computer or phone called “Log Data”. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, version of the operating system, the configuration of the app when utilizing our Service, time and date of your use of the Service, and other statistics.


We may also collect Cookies, which are files with a small amount of data that is commonly used as an anonymous unique identifier and collected automatically. These are sent to your browser from any website that you visit and are stored on your device’s internal memory. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. 

Use of Information Collected

We and our authorized service providers generally use information that we collect about you, including Personal Data, for our legitimate interests, including but not limited to (and you hereby consent to the foregoing): 

  • Personalize your experience in using our Services;
  • Allow us to deliver the type of content and advertising that may interest you; 
  • Recommend things we think might interest you;
  • Allow us to better service you in responding to your customer service requests;
  • Manage a contest, promotion, survey or other features within our Services;
  • Send you emails and electronic newsletters regarding promotions, our business and other related information;
  • Follow up with you after correspondence (live chat, email or phone inquiries);
  • Analyze the Services’ usage;
  • Prevent potentially prohibited or illegal activities; 
  • Improve our Services;
  • Fulfill our legal, regulatory, and risk management obligations;
  • For any other purposes disclosed to you at the time, we collect Your Data or pursuant to your consent.

Information Other Websites Collect From You

On our Site, there might be links to other Websites operated by third parties, such as Eventbrite. Some of these other Websites may contain our brand names and trademarks and other intellectual property that we own. When you click on these links and visit these other Websites, regardless of whether or not they contain our brand names, trademarks, and other intellectual property, kindly be aware that we cannot have control over these other Websites or these other Websites’ business practices, and that this privacy policy does not apply to these other Websites.

These Websites may collect different kinds of personal information and may process that information in different ways. We advise you to review their privacy policies. We are not responsible for their practices and actions.

How We Use Personal Information

All personal data is processed and stored securely in our database, for no longer than is necessary in light of the reason(s) for which it was first collected. We will retain any personal data you submit for ten years, while you have the right to request the deletion of your personal data from our database at any time upon sending an email to Please allow us a reasonable time of seven (7) business days to process your requests. We will comply with our obligations and safeguard your rights under applicable legislation at all times.

With your permission, we use your email address and your other personal information to help us improve and deliver our Services to you. The information disclosed to us is essential for our communication with you in connection with our activities and Matchmaking Services (including, but not limited to, confirmation emails, newsletters, and important updates affecting your relationship with Dubai Matchmaker). Kindly note that some of the communications may also include commercial messages, for instance, banner ads, special offers, information about special events and webinars we organize, promotions for Dubai Matchmaker, or third parties’ goods and services.

We use your personal information to analyze your profile and determine who may be an ideal candidate for the Matchmaking and Dating Coaching Services of Dubai Matchmaker, to contact you in connection with your transactions and other activities on the Site.

By submitting your personal or public information on Dubai Matchmaker, you are opting in to receive emails from us. You have the right to withdraw your consent at any time. In order to stop receiving our emails after opting in, you have the option to contact Dubai Matchmaker ( with UNSUBSCRIBE in the subject field or choose to UNSUBSCRIBE in the bottom of the email.

Occasionally, you will receive our standard newsletter where there is a link. By clicking on this link, you have the option to delete your data from our databases and stop using our services.

We will not send you any unsolicited marketing or spam and will take all reasonable steps to protect your rights and comply with our obligations under applicable legislation.

When you purchase or register or make reservations for, products or services offered or sponsored by third parties, or elect to receive communications (such as emails or magazine subscriptions) or to participate in contests or other programs (such as discount or rewards programs), offered or sponsored by third parties on our Site, you consent to our disclosing your personal information to those third parties. Those third parties may process your personal information pursuant to their own privacy policies. Additionally, you agree that we may use all such information so submitted to such third parties in the same manner in which we are entitled to use and disclose any other information you submit to us.

Third parties with whom we are allowed to share your personal data is authorized to use your personal information in compliance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you consent that we bear no responsibility or liability regarding their actions or omissions.

How We Use Financial Information

Your financial information helps us to conduct a background check and verify your qualifications, bill you for services, and to enable you to participate in discounts, rebate,s and similar programs in which you may elect to participate.

When you purchase or register or make reservations for, products or services of third parties offered on our Site, or when you participate in programs offered by Dubai Matchmaker but administered by third parties, which require that you disclose your financial information in order to use them; kindly note that these third parties may use your financial information in accordance with their own privacy policies, which we cannot control, and you consent that we have no responsibility or liability for any of their actions or omissions.

Special Cases in which we Share Personal and Financial Information

Transfer of the Business/Bankruptcy

Your personal information or financial information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy.

Any private information that you have submitted, and it is relevant to any part of our business, that is being transferred, will be transferred along with that part. The new owner or newly controlling party, under the terms of this Privacy Policy, will be authorized to use that data strictly solely for the same purposes for which we had initially collected them.

Please note that you will not be contacted in advance to consent to these changes, in the event that we have to transfer your data in this manner. If contacted you will not, however, have the option to delete or withhold your data from the new owner or controller

Law enforcement

We may also disclose personal information or financial information when we determine that such disclosure is necessary to comply with applicable law, to cooperate with law enforcement, or to protect the interests or safety of Dubai Matchmaker or other Members or Clients.

We may also share information if disclosure would mitigate our liability in an actual or threatened lawsuit; if this would be necessary to protect our legal rights and the legal rights of our Clients and Members, business partners, or other interested parties; to enforce our agreements with you; and to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.

After your explicit consent

We may ask for your consent to share your information with third parties. In any such case, we will be transparent about the reason why we want to share the information.

Affiliated Parties

We also may disclose your personal or financial information to any affiliated legal entities and businesses with whom we are under common corporate control. Whenever personal information or financial information is disclosed under this paragraph, we may also disclose your demographic information along with it, on a non-anonymous basis. All of our affiliated legal entities and businesses that receive your personal information, financial information, or non-anonymous demographic information from us will comply with the terms of this Privacy Policy with respect to their use and disclosure of such information.

With other Matchmakers Alliance Businesses

Dubai Matchmaker is part of the Matchmakers Alliance, which is a trade network for matchmakers to collaborate to help source more matches for their clients.

We share your information with other Matchmaker Alliance companies for them to assist us in processing your information, as service providers, upon our instructions, and on our behalf. This helps us to have access to a larger pull of potential matches tailor-made to your needs and interests.

We may also share information with other Matchmaker Alliance companies for legitimate business purposes such as corporate audit, analysis, and consolidated reporting as well as compliance with applicable laws. We may also share user information with other Matchmaker Alliance companies to remove users who violate our terms of service or have been reported for criminal activity and/or bad behavior. In some instances, we may remove that user from all platforms.

How We Use Public Information and Other Demographic Information

We may use public information to enable third parties to determine whether they are a suitable service for you. We may use demographic information to tailor our services and communications to your interests. We may also share demographic information with advertisers on an anonymous and aggregated basis (i.e., without telling the advertisers your identity). Our sharing of demographic information with advertisers is anonymous in accordance with the rest of this Privacy Policy.

Breach of our Terms of Use

Please note that any Client and Member who violates or disagrees with our Privacy Policy; harasses, assaults, and treats inappropriately any representative, date coach, or advisor of Dubai Matchmaker, commits fraud, or any other criminal activity, will be immediately erased from our database, will not have the right to use our Site or our Services again, and will not be entitled to any refund. We reserve our right to enforce our legal rights pursuant to the applicable Dubai and UAE laws.

Security and Retention

We are committed to ensuring that our Data is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. 

We will retain Your Data for as long as necessary for the purpose of their collection, or during longer periods in accordance with applicable laws.

Site Links 

Our site may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Access to Your Personal Data

Under applicable laws, several rights are made available to you in certain circumstances in respect to Your Data, including the right to review, make corrections, or request deletion of Your Data.  For any such requests or questions relating to this Privacy Policy please contact us by email, 

Changes to this Policy

This Privacy Policy may be amended to reflect legal and regulatory changes, and any updates will be available on the same page.

*Dubai Economic Department # DED license # 985698 

Last updated: 08/22/2022